
Metadata
Sector
- SaaS
Scope
- Development
- Front-End Development
- Back-End Development
- API Integration
- DevOps
BigCommerce
BigCommerce, the ecommerce platform company, partnered with Monogram to redevelop its marketing and content website on a composable stack. Monogram's scope covered front-end and back-end development, API integration, and DevOps, using a Next.js and React front end on Vercel, Contentful for structured content, Makeswift for visual page composition, Algolia for search, and Smartling for localization. The rebuild, completed in 2024, moved tens of thousands of pages off Craft CMS and WordPress in phases and left BigCommerce's marketing team composing pages without developer support. The engagement covered BigCommerce's corporate and content web experience; the commerce platform is BigCommerce's own product.
Before the rebuild, BigCommerce held its marketing and editorial content in Craft CMS and WordPress, tens of thousands of pages across the two. Routine content changes ran through developers, and content sat in shapes that could not be reused across the site. BigCommerce came to Monogram for a comprehensive website redevelopment that improved both content management and the experience on the front end.


Contentful for Structure, Makeswift for Composition
Monogram paired Contentful's headless CMS with Makeswift's visual builder so structured content and page composition each sat in the tool built for the job. Custom content models in Contentful carried the rich content elements and the API connections the site depended on, and Contentful's roles, workflows, and localization support covered content across brands and channels.
Makeswift put approved components in front of marketers as a drag-and-drop canvas, so a new page did not require a code change.

Vercel as the Delivery Pipeline
Deploying on Vercel removed CI/CD pipeline maintenance from the project, and every commit produced a live version of the site for testing, sharing, and iteration. Comments on deployments gave BigCommerce a direct channel for feedback against a real environment rather than a document.
Running code on demand without provisioning infrastructure kept the work inside its budget and schedule, and instant rollback plus per-deployment performance insight kept the site stable through a long migration.
Localization Without Re-Translation
BigCommerce continued using Smartling's Global Delivery Network through the migration, and Monogram integrated it with Contentful so the translation process ran against the new content models. Existing translations carried forward, which held continuity across locales and kept translation costs down during the CMS change.


Publishing That Does Not Wait on a Deploy
Monogram's phased migration consolidated legacy and unstructured content from Craft CMS and WordPress into Contentful with data integrity and content fidelity preserved, and BigCommerce's teams kept operating through the cutover.
Marketing now assembles pages from the approved component set instead of filing a ticket, and a published change reaches the site without a developer in the loop.


Search That Stays Current With the CMS
Monogram implemented Algolia for site-wide search across the new content set. Contentful webhooks push changed entries into the index as they publish, and Vercel cron jobs reconcile the index on a schedule so nothing drifts. Facet filters let visitors narrow a result set down to what they came for.
Test Coverage Across the Migration
Monogram covered the migration with Playwright for end-to-end journeys and Jest with Testing Library for unit behavior, checking functionality, migrated content, and SEO meta tags after the move.


Documentation and Handoff
Monogram delivered developer documentation, user guides, and training materials so the BigCommerce team could run Contentful without the agency in the loop and make full use of what the new content system can do.
A Multi-Step Trial Signup
Monogram built the multi-step trial signup flow that guides a visitor through account creation, carrying loading states, legal disclaimers, and SKU configuration through to BigCommerce's suite of ecommerce tools.
